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I have an Aproova account and another company asked me to review

When you see the review as a client, when it shows up in the workspace switcher and why workspaces never mix.

Who this is forClients and reviewers

Reviewed on November 14, 2026

Before you start

  • An Aproova account and an invitation from another company.

See it in Aproova

Step 1: the Review pending email carries the review’s personal link in the Open review and respond button.
Steps 1 and 3: the invitation link opens the client view, even with your account signed in. The review does not join your projects or your workspace.
Step 4: only when the other company adds you to its workspace and you accept does it appear in the workspace selector with your role, such as Guest.

Step by step

  1. 1If the other company only invited your email to review, you get the "Review pending" email with a personal link. That link opens the client view: you see the file, comment and decide according to your role in the stage.
  2. 2If you are already signed in to Aproova with the invited email, the link opens directly, without a code. If you are signed out or signed in with another email, enter the 6-digit code sent to the invited email.
  3. 3Even when signed in, you stay in the client view. The internal screen only opens for people who belong to the workspace that owns the review, so the review does not appear in your projects, your lists or the workspace switcher.
  4. 4If the other company added you as a person in its workspace (for example with the Guest or Reviewer role) and you accepted the workspace invitation with the same email, its workspace appears in the workspace switcher at the top of the app. When you switch to it, you get the internal view, limited to your role.
  5. 5Workspaces never mix: each company's reviews, projects, people, plan and settings stay in its own workspace. Joining another company's workspace does not show it anything from yours.
  6. 6The guests' daily summary is not sent to people who have an Aproova account. Emails for each review keep arriving, and your account's daily summary is the one you turn on in your profile.
  7. 7The guests' Your reviews list is not unlocked when you open the invitation already signed in. If you want to use it, sign in at app.aproova.co/minhas-revisoes/entrar with the invited email and the code.

What should happen

You know whether you are in the client view or inside the other company's workspace, and each workspace's data stays separate.

Common problems

  • The link asked for a code even though I was signed in: you are signed in with another email or have not confirmed your email yet. Use the code sent to the invited email.
  • The other company's workspace is missing from the switcher: being asked only to review does not add you to the workspace. The company has to invite you to the workspace, and you have to accept with the same email.
  • I was added to the workspace and the link now opens the internal screen: as a person in the workspace, you see the review from the inside, with your role. If you should act only as a client, talk to the company that invited you.

Related articles

How to open a review and what you see in itOpen the review from the email link and a 6-digit code, comment and decide. The agency's internal comments and versions stay hidden.Open articleYour reviews: everything an agency sent you, in one listSign in with your email and a code, see what is waiting for your decision at each agency and move from one review to the next.Open articleHow to troubleshoot invitationsRecover access when an invitation expired, was already used, or opened with the wrong account.Open articleReviewer, approver, and commenter: what is the difference?Understand the difference between workspace access and responsibility within a stage.Open article
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