People and access
How to correct the email on a pending invitation
Fix a mistyped email across reviews and groups in the same workspace without rebuilding each assignment.
Who this is forOwnersAdministrators
Reviewed on October 9, 2026
Before you start
- You must be the workspace owner or an administrator.
- This applies to pending reviewer invitations without a confirmed account or participation history.
Quick task overview
Start with these steps. If the task has more steps, they appear right below.
- Step 1
Open the people and groups page and find the incorrect email. Use the pending invitations filter if needed.
- Step 2
Open the person’s actions menu, choose Correct email and enter the correct address.
- Step 3
Select Check changes. Verify both addresses and the number of affected reviews and groups.
Step by step
- 4Select Confirm correction when the preview is correct. Roles and permissions are preserved in this workspace.
- 5Ask the person to sign in with the correct email and accept the invitation. Get a new personal link before sharing one: old personal links are invalidated.
What should happen
The affected assignments use the correct email. No email is sent automatically.
Common problems
- Missing action? Check your permissions and whether the reviewer invitation is still pending.
- A confirmed account, participation history, direct project access or a conflicting identity requires support. Do not delete history to enable correction.
- If assignments change during the preview, check changes again before confirming.
- This affects this workspace, not the global email of an active account.
Related articles
How to troubleshoot invitationsRecover access when an invitation expired, was already used, or opened with the wrong account.Open articleHow to recover access to a reviewReturn to a review when access needs confirmation or a code does not work.Open articleHow to change or remove permissionsUpdate a person's role or safely remove their access.Open article