People and access

What a client sees when opening a review

Learn how to open an invitation, comment and decide with your assigned permissions.

Who this is forOwnersAdministratorsMembersCreative teamClients and reviewers

Reviewed on October 9, 2026

Before you start

A review invitation addressed to your email.

See it in Aproova

Enlarge image

Real image review in Aproova with the artwork, markers, and comment panel open. — The artwork, markers, and conversation stay together so feedback keeps its context.

Real multi-file review in Aproova with the files displayed in sequence in one flow. — A multi-file review keeps the work, participants, and decisions in the same context.

Step by step

1Open the original invitation. If prompted, confirm access with the code sent to your email.
2Check the file, version and review stage before commenting.
3Use comments to mark what needs changing. Available actions depend on your role.
4If you can decide, record approval or a change request on the current version.
5You only see content released for your access; the invitation does not grant access to internal workspace areas.

What should happen

You participate in the shared review without administering the workspace.

Common problems

If access needs confirmation again, reopen the original invitation and use the latest code.
If you cannot decide, ask the sender whether you were invited to comment or approve.
Older versions may be viewed, but comments and decisions belong on the current version.

How to recover access to a reviewReturn to a review when access needs confirmation or a code does not work.Reviewer, approver, and commenter: what is the difference?Understand the difference between workspace access and responsibility within a stage.How to review internally before sharing with a clientWork with your team without giving clients or guests access or triggering webhooks too early.

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